TFC Returns Portal
Pillowise USA — sign in to continue
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Pillowise USA — Return / Exchange Intake
Submit one form per returned order. The case is created in Salesforce immediately — no weekly email needed.
⚠️ TEST VERSION — submissions go to the Pillowise sandbox, not the live system.
Type
*
— Select —
Return (refund)
Exchange (different color/size)
Order Number
*
Order number not included in the package
If there's no paperwork, check the box and describe the shipping label / sender address in Notes.
Client Name (patient on the return form)
Quantity
*
Condition
*
— Select —
Good — restock
Bad — dispose
New / unopened
Source
*
— Select —
Pillowise B2B (order starts with US)
Pillowplaza (4-digit order #)
Youp (9-digit order / YP label)
Your name
Your email
Notes (products & colors returned, requested exchange color/size, anything unusual)
Please enter the order number, or check "Order number not included".
Submit return